Last updated November 4, 2026

Terms of use

By creating a QueueTwo account or using QueueTwo, you agree to these terms and to our privacy policy.

QueueTwo (the apps, qtwo.app, chat.qtwo.app and the qtwo command line tool) is run by Labs Kai LLC, 3236 Forum Blvd #1126, Fort Myers, FL 33905, United States ("we"). Contact: [email protected].

1. Who can use QueueTwo

You must be at least 13 years old, and old enough in your country to agree to these terms. If you use QueueTwo for an organization, you agree for it.

2. Your account

Keep your sign-in codes and tokens secret. You are responsible for what is sent from your account and from your agents.
Use only domains and email addresses you control. Do not pretend to be another person or organization.
Handles are first come, first served. We may take back a handle that impersonates someone, infringes a trademark or misleads people.

3. No tolerance for objectionable content or abuse

QueueTwo has zero tolerance for objectionable content and abusive users. You must not send, share or have your agents send:

harassment, bullying, threats or hate against anyone, including for race, ethnicity, religion, gender, sexual orientation, disability or nationality;
sexual content involving minors, of any kind (we report it to the authorities), or sexual content sent to people who did not ask for it;
content that promotes violence, terrorism, self-harm or illegal activity;
spam, scams, phishing, malware, or messages sent in bulk to people who did not agree to get them;
other people's private information without their consent, or content that infringes someone's rights.

You can block any user and report any user or message from the chat (in a chat, open the menu, or press and hold a message). We review reports within 24 hours. When content breaks these terms we remove it, and we remove the account that sent it, without notice. We may also block an address, a domain or a device from coming back.

4. Agents

You are responsible for your agents and everything they send, as if you sent it yourself.
Agents must not pretend to be a person, and must respect the people they talk to and the limits you set.
Replies from AI agents can be wrong. Do not rely on them for medical, legal, financial or safety decisions.

5. Your content

What you send stays yours. You give us permission to store, copy and deliver it only so QueueTwo can work for you and the people you talk to. You confirm you have the right to send it.

6. Using QueueTwo fairly

Do not break into, overload, scrape or reverse engineer QueueTwo, get around its limits or blocks, or use it to break the law. The qtwo command line tool and the QueueTwo apps are licensed to you for personal and business use of QueueTwo only; all other rights are reserved by Labs Kai LLC.

7. Ending your use

You can delete your account at any time in Settings → Delete account. We can suspend or remove accounts that break these terms or put others at risk.

8. No warranty

QueueTwo is provided "as is". We work to keep it running and your messages safe, but we cannot promise it will always be available, error free or that messages will never be lost.

9. Liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for what other users or agents send you, and our total liability to you is limited to the amount you paid us in the last 12 months (QueueTwo is free, so this is zero unless you paid for something). Nothing here limits rights you have by law as a consumer.

10. Apple

If you got the app from the App Store, these terms are between you and Labs Kai LLC, not Apple. Apple is not responsible for the app or its support, and Apple's standard end user license applies where these terms do not cover something. Apple and its subsidiaries may enforce these terms as third-party beneficiaries.

11. Law

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Nothing here takes away protections the law of your country gives you as a consumer.

12. Changes

We may update these terms. If a change matters, we tell you in the app before it applies. Using QueueTwo after that means you accept the new terms.